Domestic Shipping :WE OFFER FREE SHIPPING ANYWHERE IN INDIA if your cart value is Rs. 1500 and above. A nominal fee of Rs. 75-100 will be charged on orders below the cart value of Rs. 1500. Please allow 2-3 working days for your order to be dispatched, but at times owing to unforeseen circumstances and delays, deliveries can take slightly longer. We also offer COD ( Cash on Delivery) facility for locations pre approved for COD facility by our logistics partners.
CANCELLATION POLICY :Your order can only be cancelled if it is yet to be shipped. To cancel, please write to our customer support team on email@example.com. In such cases, the order will be cancelled and the refund shall be processed by us within 7 business days after the cancellation request has been acknowledged.
Orders once shipped cannot be cancelled.
Cancellation of an Order by Healthyceps ( www.healthyceps.com) :Healthyceps reserves the right to cancel or refuse any order placed for a product, due to any reason ( incorrect listing price etc), irrespective of whether the order has been confirmed or payment made. 100% payment shall be refunded to the customer in such a case within 07 working days.
Replacement/ Refund Policy by Healthyceps (www.healthyceps.com) :In the unfortunate event that you are not satisfied with our products, you have an option of informing us within 07 days of the date of receipt of delivery. To initiate the return process, please email us at firstname.lastname@example.org with your Order Number & the Reason for replacement/refund. We shall not be responsible for any items sent to us for return/replacement without our confirmation. Please ensure the product is in its original condition, unopened and unused product along with the original invoice, box and price tags. If in case the courier is found ineligible for refund, we will send the product back to you. Healthyceps would have the complete right to decide whether the order can be returned or not, the customer shall not dispute the same & accept the decision of Healthyceps.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
In only such cases as given above, we will replace the item at no extra cost or refund the complete amount, provided that the request for replacement/return of the item is made within 7 days after receipt of the package. To get a refund or replacement, email us at email@example.com your Order Number and the Reason for replacement/refund. We shall not be responsible for any items sent to us for return/replacement without our confirmation.
Refund of Payment :If the order has been paid for by credit card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue the refund in wallet cash, with which customer can make new purchases. Refund of payments are typically processed within 14 days.
QUESTIONS AND CONTACT INFORMATION :For more information please email us at firstname.lastname@example.org or mailing us at:
Cosmic Cordycep Farms
Plot no. 57,Vill badarpur said, faridabad, Haryana 121101, India.